National Occupation Code (NOC): 6511

Maîtres d'hôtel and hosts/hostesses greet patrons and escort them to tables, and supervise and co-ordinate the activities of food and beverage servers. They are employed in restaurants, hotel dining rooms, private clubs, cocktail lounges and similar establishments.

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Job Duties for Maîtres d’hôtel and hosts/hostesses

• Receive and record patrons' reservations and assign tables
• Greet patrons and escort them to tables or other seating areas
• Speak with patrons to ensure satisfaction with food and service, and attend to complaints
• Order dining room supplies and equipment
• Inspect dining and serving areas and equipment
• Supervise and co-ordinate activities of food and beverage servers and other serving staff
• Accept payment from patrons for food and beverages
• Maintain financial statements and records
• Prepare work schedules and payrolls
• Interview candidates for food and beverage server positions and train new employees
• May be responsible for marketing and advertising the dining establishment.

Working Conditions for Maîtres d’hôtel and hosts/hostesses

Work is performed indoors. During rush periods, work is fast-paced and comfortable footwear is usually necessary. Workers may also find themselves in situations involving disorderly customers or guests.

Alternate Job Titles

• Hostess
• Chief Host/hostess – Food Services
• Dining Room Host/hostess
• Maître D'
• Restaurant Host/hostess
• Host
• Host/Hostess
• Special Event Maitre\'d
• Special Event Maitre'd
• Special Event Maitre D'
• Special Events Maitre'd
• Front Of House Staff
• Stacked Pancake - Now Hiring Steward
• Hosts/hostesses