Career Library

Hotel front desk clerks

National Occupation Code (NOC): 6525

Hotel front desk clerks make room reservations, provide information and services to guests and receive payment for services. They are employed by hotels, motels and resorts.

Job Duties for Hotel front desk clerks

  • Maintain an inventory of vacancies, reservations and room assignments
  • Register arriving guests and assign rooms
  • Answer enquiries regarding hotel services and registration by letter, by telephone and in person, provide information about services available in the community and respond to guests' complaints
  • Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
  • Present statements of charges to departing guests and receive payment.

Working Conditions for Hotel front desk clerks

Work is performed standing at a desk for extended periods of time, making comfortable footwear and good posture necessary.

Alternate Job Titles

  • Day Clerk - Hotel
  • Desk Clerk, Hotel
  • Front Desk Agent
  • Front Desk Hotel Clerk
  • Front Office Hotel Clerk
  • Guest Service Agent
  • Guest Service Representative - Hotel
  • Guest Services Agent - Hotel
  • Hotel Clerk
  • Hotel Concierge
  • Hotel Front Desk Clerk
  • Hotel Front Office Clerk
  • Hotel Night Auditor
  • Hotel Receptionist
  • Night Auditor - Hotel
  • Night Clerk
  • Night Clerk - Hotel
  • Reception Clerk - Hotel
  • Reservations Clerk - Hotel
  • Room Clerk
  • Room Clerk - Hotel
  • Room Service Clerk - Hotel
  • Superintendent Of Services - Hotel
  • Guest Services Agent - Hotel
  • Hotel Front Desk Clerk
  • Night Clerk
  • Reservations Clerk - Hotel
  • Room Clerk
  • Guest Service Representative
  • Concierge
  • Guest Service Associate
  • Part-time Night Auditor